Terms of Service
Last updated: 14/09/2026
These Terms of Service apply to treatments and services provided by The Lymph Reset, operated by The Lymph Reset (“The Lymph Reset”, “I”, “me” or “my”).
By booking an appointment with The Lymph Reset, you agree to these Terms of Service, together with the Booking Policy and Privacy Policy.
1. About the service
The Lymph Reset provides lymphatic drainage, facial lymphatic treatments, buccal massage and post-operative manual lymphatic drainage.
Treatments are intended to provide supportive, non-invasive care and are not a substitute for medical diagnosis, treatment or advice from a qualified healthcare professional.
I will always aim to provide treatments professionally, safely and with reasonable care and skill.
2. Appointments and suitability
Before treatment, you may be asked to provide relevant information about your health, medical history, medication, recent surgery or other circumstances that may affect whether treatment is appropriate.
It is your responsibility to provide accurate and complete information and to let me know if anything changes before your appointment.
I may decline, adapt or postpone a treatment if I believe it is not appropriate or safe to proceed.
If you have recently had surgery, have an existing medical condition, are taking medication or are unsure whether lymphatic drainage is suitable for you, you should seek advice from your GP, surgeon or other appropriate healthcare professional before booking or attending an appointment.
3. Treatment and results
Every treatment is approached individually and may be adapted according to your needs and circumstances.
While lymphatic drainage may provide a range of benefits, individual experiences and results vary. No specific result or outcome can be guaranteed.
Information provided by The Lymph Reset about treatments is for general information and should not be treated as medical advice.
4. Post-operative treatments
Post-operative lymphatic drainage is intended to provide supportive care following surgery. It does not replace advice, aftercare or treatment provided by your surgeon or medical team.
You should follow all instructions given to you by your surgeon or healthcare professional regarding your recovery.
If you experience symptoms or concerns that require medical attention, you should contact an appropriate healthcare professional rather than relying on The Lymph Reset for medical assessment.
5. Payment and bookings
Treatments must be paid for in full at the time of booking unless otherwise agreed.
Bookings are subject to the Booking Policy, which sets out the arrangements for cancellations, rescheduling, missed appointments and mobile appointments.
6. Mobile appointments
Mobile appointments are subject to confirmation by The Lymph Reset.
Where a mobile appointment is requested, the initial travel fee shown at the time of enquiry or booking may be subject to review. The final travel fee will be confirmed once the booking details and location have been reviewed.
Home visits are generally available within 15 miles of WA4, Warrington. A £10 travel fee currently applies within this area.
7. Liability
Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.
Subject to the above, The Lymph Reset will not be responsible for loss or damage arising from inaccurate, incomplete or withheld information provided by a client, or from a client failing to follow appropriate medical or post-operative advice.
You remain responsible for seeking appropriate medical advice where necessary and for following any instructions given to you by your healthcare professional.
8. Changes to treatments or services
I reserve the right to make reasonable changes to treatments, prices, availability or service arrangements. Any price applicable to an existing confirmed booking will not be changed without your agreement.
9. Complaints
I hope you are happy with your experience. If you have any concerns about a treatment or service, please contact me as soon as reasonably possible at thelymphreset@gmail.com so that I can understand what happened and try to resolve the matter fairly.
10. Governing law
These Terms are governed by the laws of England and Wales.
Nothing in these Terms affects your statutory rights as a consumer.
11. Contact
The Lymph Reset
thelymphreset@gmail.com